Mark Frater is President of LeanFirm, Inc., a specialized consulting firm helping government organizations significantly improve productivity, quality and morale.

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Mark is a proven team builder with a successful track record in helping organizations institute lean principles. With over 15 years of experience in operations, quality improvement and project management, he has a demonstrated ability to create and implement a foundation for change. He has experience in leading kaizan events at all levels. He has significant expertise in working with public housing authorities, cities, counties and municipal courts.

Mark has a MBA as well as a BS in Industrial Engineering from Cleveland State University. He is a certified Six Sigma Black Belt, a LeanFirm Training instructor, and fluent in Kaizen principals. Mark has published articles for the Association of Corporate Council, NAHRO Journal of Housing and Community Development and the Center for Community Progress. Mark is also a featured speaker at several government industry conferences