Consulting
LeanFirm Methodology
The LeanFirm approach to lean/six sigma links strategic intent to action. We employ a collaborative methodology, a highly effective path to maximizing the talents and contributions of an entire organization, to facilitate motivation, productivity, customer satisfaction and fiscal control.
Typical results of government consulting engagements include:
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Reduction of service costs up to 60%
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Improvement of service delivery time up to 50%
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Increased capacity by 20% with no additional staff
Operational Assessment:
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An assessment assists leaders in identifying areas of improvement in their current operating environment of the organization.
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Orientation: A comprehensive assessment is begun by first meeting with the management team, setting a vision, defining a scope and outlining goals.
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Discovery Period: Consultation to establish a baseline of the client needs.
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Plan of Action: For the process selected for re-engineering.
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Assessment Report: An assessment report, which includes detailed support, describing the observations, recommendations, projected future outcomes and savings is presented at the end of the assessment period.
Strategic Implementation:
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Even the most clear, statistically sound assessment will fail if an action plan is not followed and change is not managed.
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Management Briefing and Project Planning: The objectives and goals or expectations are detailed in a scope document.
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Kaizen Team Training and Planning: Team members are trained in industrial engineering principles such as lean and six sigma
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Kaizen Workshop: Facilitate a series of meetings to identify non-value added activities and variation in the current environment and brainstorm for counter measures to streamline the operations.
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Team Presentation: Team reports back to management and present the proposed changes to the process and forecasted likely outcomes.
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Pilot Recommendation: After management signs off on the recommendations, the team tests the solution to determine if the desired results are realized.
Measurable Results:
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Work aggressively toward understanding the key drivers of success for achieving the desired outcomes.
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Key Performance Metrics: Define the metrics that measure success.
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Dashboards: Develop web based dashboards that report performance.
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Terminology:
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LeanFirm assists organizations streamline their operations by helping them improve the speed and quality of services offered through the use of Industrial Engineering techniques.
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Lean Thinking
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Lean is a business philosophy characterized by eliminating (NVAs). NVAs are any activity that adds cost without adding value to the product, service, or customer. An organization that is Lean systematically eliminates waste (NVAs) in their operations, by using the minimum amount of labor, materials, cash, space etc., to get the job done on time.
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Kaizen Training
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Kaizen is a Japanese word that literally translates to “good change”.Kaizen is our primary vehicle used to employ Lean in the workplace and train employees on continuous improvement concepts.
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Kaizen Workshops are designed for the team to evaluate a process or area based on the potential elimination of waste.Based on this evaluation, action is taken by the Kaizen team to make these improvements during the workshop.This team-based approach to problem solving creates tremendous buy-in throughout the organization.
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Kaizen Event: A typical Kaizen event follows a four stage approach:
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Management Briefing and Project Planning: Managements role is to communicate crystal clear objectives for the Kaizen team. These objectives and goals are detailed in a Kaizen scope document.
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Kaizen Team Training and Planning: All streamlining focus groups need to be preceded by Lean education. LeanFirm trains team members in industrial engineering principles such as lean and six sigma.
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Kaizen Workshop: Team members meet for 3 to 5 days to map the current state, identify Non-Value Added activities, brainstorm on streamlining and design future state process flows.
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Team Presentation and Pilot Implementation: At the conclusion of the Kaizen, the Team reports back to management and presents the proposed changes to the process and forecasted likely outcomes
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